top of page

Terms and Conditions

Terms and Conditions for Student Success Coaching


  • The Student Success Coach undertakes to do all preparation prior to lessons and to structure lessons in such a way as to optimize time to the benefit of the Student.

  • The Student Success Coach shall keep confidential all information of the Student and shall contact other parties involved in the education of the Student only if given written permission by the Student to do so.

  • The Student Success Coach shall not assign any of his/her duties or obligations under this tutoring contract to a third party without the written permission of the Student.

  • The Student Success Coach shall at no time be required or obliged to execute homework or assignments on behalf of the Student.


  • The Student undertakes to assist the Student Success Coach in identifying problem areas in which the Student needs specific tutoring.

  • The Student agrees to provide their own materials needed for each tutoring session (E. g. paper, pencil, etc.).

  • The Student agrees that assignments, exercises or homework form an integral part of tutoring and undertakes to complete such work timeously.


  • Payment shall be made no later than immediately upon completion of a tutoring session. Payment may also be made in advance. Payment may be accepted in the form of cash or check or electronically. 


  • Fees are calculated according to the scheduled time agreed upon by the Student Success Coach and Student. No adjustment to fees shall be made for time lost because of late arrival by the Student or by early termination of session by the Student. Any lost time because of the late arrival of the Student Success Coach shall be compensated for by extending a lesson by mutual agreement and by such amount of time that was lost. The Student Success Coach agrees to wait fifteen minutes from the time of the scheduled session for the Student's arrival before considering that session canceled without sufficient prior notice. 


  • The Student Success Coach makes no promises or warranties with regards to a Student's performance as a result of any tutoring provided.



  • It is expressly understood that the Student retains the services of the Student Success Coach as an independent contractor and not as an employee. The Student Success Coach shall be responsible for his/her insurance and for all statutory declarations and contributions with regard to income tax.


  • This tutoring contract may be terminated by either party at any time by giving the other party seven days prior written notice.


  • The Student may cancel a prepaid session up to one hour before the scheduled time for reasons of a family emergency or sickness and receive a refund or apply any pre‐payment to a future session. Lessons not attended for any other reason by the student without giving 48 hours prior notice to the Student Success Coach shall be charged at the full rate. If the Student Success Coach cancels a session for any reason and at any time prior to the start of the session, the Student Success Coach agrees to refund the Student any pre‐payment for that session or to apply that payment to a future session that the Student Success Coach and Student agree upon.


  • No relaxation, indulgence, waiver or release by any party of any of the rights in terms of this agreement on one occasion shall prevent the subsequent enforcement of such rights and shall not be deemed to be a waiver of any subsequent breach of any of the terms.


  • Where the Student is a legal minor, the Parent/Guardian shall enter into this tutoring contract on behalf of the Student and shall accept and agree to all the terms and conditions contained herein on behalf of the Student.


  • This agreement constitutes the entire understanding between the parties with regard to the subject matter thereof and the parties waive the right to rely on any alleged expressed or implied provision not contained herein. Any alteration to this agreement must be in writing and signed by both parties.

bottom of page